Privacy Policy – Farha Celebration Hub
Last Updated: 10/02/2026
1. Introduction
Welcome to Farha Celebration Hub (“Farha”, “we”, “us”, or “our”).
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and share information when you use our mobile application and digital platform related to event planning and celebration services in palestine.
Using Farha means you agree to the practices described in this policy.
2. Developer & Controller Information
Developer / Platform Owner: Farha Celebration Hub
Operating Entity: Farha team
Privacy Contact Email: info@farha.ps
Country of Operation: Palestine
3. Information We Collect
We collect data strictly necessary to operate the platform and improve the user experience.
A. Device & App Usage Data
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Device model, OS version
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App version
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Session duration and interaction events
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Anonymous identifiers (e.g. Advertising ID)
Purpose: App performance, analytics, fraud prevention
Required by Google Play: ✅ Yes
B. Analytics & Diagnostics
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Crash logs
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Error reports
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Performance metrics
Purpose: Stability monitoring and bug fixing
Shared with: Analytics / crash-reporting services (e.g. Firebase)
C. Location Data (Optional)
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Approximate location (city / region)
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Precise location only if user explicitly allows it
Purpose:
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Showing nearby vendors
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Improving search relevance
User control: Can be disabled anytime from device settings
Google Play classification: Location – optional
D. Account & Contact Information
(Collected only if the user creates an account)
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Name
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Email address
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Phone number (optional)
Purpose:
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Account management
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Communication (support, notifications)
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Vendor–client interaction inside Farha platform
E. Vendor / Business Data
(For service providers joining Farha)
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Business name
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Service category
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Location
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Contact details
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Subscription & listing status
Purpose: Displaying services inside Farha Celebration Hub
4. How We Use Your Data
We use collected data to:
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Operate and maintain the Farha platform
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Connect users with celebration service providers
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Personalize content and service recommendations
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Provide customer support
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Improve platform security
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Analyze usage trends
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Send service-related notifications
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Prevent abuse and fraud
⚠️ We do NOT sell user data.
5. Data Sharing & Third Parties
We may share limited data with:
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Technical Service Providers
(hosting, analytics, crash reporting) -
Legal Authorities
When required by Palestinian law or court orders -
Business Transfers
If Farha undergoes acquisition or restructuring
All partners comply with data protection standards required by Google Play & Apple.
6. Data Security
We apply industry-standard security measures:
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HTTPS encryption
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Secure server infrastructure
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Restricted access to sensitive data
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Regular security reviews
Despite safeguards, no digital system is 100% secure.
7. Data Retention
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Personal data is retained only as long as necessary
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Vendor data remains active while listings are live
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Inactive or deleted accounts are anonymized or removed
Legal retention requirements are respected where applicable.
8. User Rights
You have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your account and data
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Object to certain processing activities
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Request data portability
📩 Requests must be sent to: info@farha.ps
⏱️ Response within reasonable legal time frame
9. Children’s Privacy
Farha is not intended for children under 13 years of age.
We do not knowingly collect data from minors.
If detected, such data will be permanently deleted.
(✔ Required by Google Play & App Store)
10. International Compliance
Farha follows privacy principles aligned with:
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Google Play Developer Policies
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Apple App Store Review Guidelines
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General data protection best practices
11. Changes to This Policy
We may update this Privacy Policy when:
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Features change
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Legal requirements change
The “Last Updated” date will always reflect the latest version.
12. Contact Us
For privacy concerns or data requests:
📧 info@farha.ps
📍 Palestine
Platform: Farha Celebration Hub
